What are my delivery options?
We offer different delivery options. Please see our delivery information page for details on our delivery options.
I have not received my order yet. What do I do?
Depending on your choice of delivery courier, there can be different ways to trace your order. Please check any tracking numbers and information for updates on your item. If you chose a Royal Mail delivery, please check with your local sorting office for your item. If you have no luck, please contact our customer service team at firstname.lastname@example.org for help.
I have not received a confirmation email.
Please make sure you check your junk email for the email. If you cannot find it, please contact us at email@example.com. Our customer service team will look into it for you.
What methods of payment can I use?
We accept Visa, Mastercard, Apple Pay, Paypal and Google Pay.
How can I return an item?
Please see our returns page for all our returns information.
I cannot log into my account
Forgotten your password?
Reset your password by clicking the 'Forgot your password?' link on the login page.
If you are still having issues logging in to your account, get in touch with our team here.